In my current role as a Staff Product Designer for Core AI, I have the privilege of managing several exciting AI initiatives while collaborating closely with the team to develop exceptional customer-focused products and features. I possess a deep understanding of emerging technologies and collaborate closely with our development partners to build strong, cross-functional partnerships.

To prioritize customer needs and gain a comprehensive understanding of the intricacies of their journey on the eBay platform, we employ various techniques to identify key customer challenges and generate innovative ideas. These techniques include whiteboard sessions, platform analytics analysis, and active participation in customer interviews, among others. Collectively these methods play a critical role in our mission to minimize friction and enhance the overall customer experience.

I'm fortunate to lead our team while working with vendors to create approachable solutions by leveraging cutting edge technology. The team within the Core AI Organization at eBay fosters customer-centric product ideas, and we pride ourselves on our remote-working culture that is spread around the world.